Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator's contact details in the section "Information on the Responsible Party" in this privacy policy.

How do we collect your data?

Your data is collected in part by you providing it to us. This may include, for example, data that you enter into a contact form.

Other data is collected automatically or with your consent when you visit the website through our IT systems. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other requests.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time regarding this and other questions about data protection.

Analytics Tools and Third-Party Tools

When you visit this website, your browsing behavior may be statistically analyzed. This is primarily done using analytics programs.

Detailed information about these analytics programs can be found in the following privacy policy.

2. General Information and Mandatory Disclosures

Privacy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission over the internet (e.g., when communicating via email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the Responsible Party

The responsible party for data processing on this website is:

The responsible party is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period has been specified within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur after these reasons cease to apply.

General Information on the Legal Basis for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, if special categories of data pursuant to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g., via device fingerprinting), data processing is additionally based on Section 25(1) TDDDG. Consent may be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest pursuant to Art. 6(1)(f) GDPR.

Information on Data Transfer to Third Countries Not Deemed Safe Under Data Protection Law and Transfer to US Companies Not DPF-Certified

We use, among other things, tools from companies based in third countries not deemed safe under data protection law, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in these countries. We point out that no level of data protection comparable to that of the EU can be guaranteed in third countries not deemed safe under data protection law.

We point out that the USA, as a safe third country, generally has a level of data protection comparable to that of the EU. Data transfer to the USA is therefore permissible if the recipient has certification under the "EU-US Data Privacy Framework" (DPF) or has appropriate additional safeguards. Information on transfers to third countries, including data recipients, can be found in this privacy policy.

Recipients of Personal Data

In the course of our business activities, we work with various external parties. In some cases, this also requires the transmission of personal data to these external parties. We only disclose personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest pursuant to Art. 6(1)(f) GDPR in the disclosure, or if another legal basis permits the data disclosure. When using processors, we only disclose personal data of our customers on the basis of a valid contract for commissioned processing. In the case of joint processing, a joint processing agreement is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may revoke consent you have already given at any time. The lawfulness of data processing carried out prior to the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format.

Information, Correction, and Deletion

Within the framework of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing and, if applicable, a right to correction or deletion of this data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. This right exists, among other cases, in the following situations:

• If you dispute the accuracy of your stored personal data (for the duration of the review).
• If the processing is unlawful and you request restriction instead of deletion.
• If we no longer need the data, but you need it to assert legal claims.
• If you have lodged an objection pursuant to Art. 21(1) GDPR (pending the balancing of interests).

If you have restricted processing, such data may only be processed—apart from storage—with your consent or for the assertion, exercise, or defense of legal claims.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content.

3. Data Collection on This Website

Cookies

Our website uses so-called "cookies." Cookies are small data packets and do not cause any damage to your device. They are stored either temporarily (session cookies) or permanently (permanent cookies).

Cookies may originate from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites.

Cookies have various functions. Numerous cookies are technically necessary. Other cookies may be used to analyze user behavior or for advertising purposes.

Consent with Complianz

Our website uses consent technology from Complianz to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies and to document this in compliance with data protection regulations. The provider is Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, Netherlands.

Complianz is hosted on our servers, so no connection is established to the provider's servers. Complianz stores a cookie in your browser to associate the consents you have given or their revocation with you.

The legal basis is Art. 6(1)(c) GDPR.

Contact Form

If you send us inquiries via the contact form, your information, including contact details, will be stored for the purpose of processing the inquiry and for follow-up questions. We do not disclose this data without your consent.

Inquiry via Email, Phone, or Fax

If you contact us via email, phone, or fax, your inquiry, including all resulting personal data, will be stored and processed for the purpose of handling your request. We do not disclose this data without your consent.

Communication via WhatsApp

For communication with customers and third parties, we use, among other things, WhatsApp (WhatsApp Ireland Limited, Dublin, Ireland). Communication is end-to-end encrypted. However, WhatsApp gains access to metadata (e.g., sender, recipient, time).

Google Forms

We have integrated Google Forms. The provider is Google Ireland Limited, Dublin, Ireland. Google Forms processes entries on Google servers and may set cookies (e.g., NID). The legal basis is our legitimate interest in user-friendly collection of your request.

4. Social Media

Facebook

Elements of the social network Facebook are integrated on this website. The provider is Meta Platforms Ireland Limited, Dublin, Ireland. When the element is active, a direct connection to Facebook servers may be established. Use is based on your consent.

Instagram

Functions of the Instagram service are integrated on this website. The provider is Meta Platforms Ireland Limited, Dublin, Ireland. When the element is active, a direct connection to Instagram servers may be established. Use is based on your consent.

5. Analytics Tools and Advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited, Dublin, Ireland. Google Analytics enables the analysis of user behavior (e.g., page views, dwell time, device information). Use is based on your consent.

IP Anonymization

IP anonymization is activated. Your IP address will be shortened within the EU or EEA before transmission to the USA.

Browser Plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin.

6. Plugins and Tools

Google Fonts

This site uses Google Fonts for the uniform display of fonts. When you access the site, your browser loads the required fonts. Google may thereby gain knowledge of your IP address. The legal basis is Art. 6(1)(f) GDPR.

Font Awesome

This site uses Font Awesome for the display of symbols. When you access the site, your browser loads the required resources. Font Awesome may thereby gain knowledge of your IP address. The legal basis is Art. 6(1)(f) GDPR.